PERSONAL DATA PROCESSING AND PROTECTION
The personal data you provided via the registration form available in the Restricted Area of the Gemini website (name, surname, address and contact details such as telephone number and email address) will be processed by Gemini Technologies S.r.l. (Gemini) based in Bodio Lomnago (VA) as Data Controller exclusively for the purpose for which they are required, to provide technical manuals, product configuration information as well as to supply Gemini software to installers registered on the website.
The collected data will be retained for the entire duration of your relationship with our Company and subsequently for the period required by our legal retention obligations. Further information regarding data processing can be obtained by writing to: customerservice@gemini-alarm.com
Collected data will be processed by using manual, computerized and electronic tools as well as suitable procedures in order to guarantee their safety and confidentiality.
Failure to provide essential data aimed at fulfilling the relationship as well as data necessary to fulfill legal obligations, regulations and Community legislation or provisions issued by authorities empowered to do so by law or by supervisory and control bodies, will make it impossible to establish or continue the relationship, in so far as the requested data is necessary to obtain the requested service.
Refusal to provide data non-essential for the fulfillment of the relationship will be evaluated by the Company from time to time and will determine the resulting decisions based on the importance of the requested data for the organization.
Your personal data will not be disclosed to indeterminate subjects, not even for consulting purposes.
In particular, your personal data may be disclosed to one or more specific subjects, as follows to:
(a) Persons that can access the data by virtue of the provision of law, regulation or community legislation, within the limits set by these rules or on the basis of judicial authorities, within the limits set by these rules or provisions;
(b) Subjects who need access to data for purposes related to the existing contractual relationship, within the limits strictly necessary for the performance of auxiliary tasks (such as, for example, banks and credit institutions, debt collection agencies, post offices or other companies supplying similar services, installers, roadside assistance companies, supervisory institutions);
(c) Our consultants or managers, within the limits necessary to carry out their duties at our organization, following our letter of appointment which imposes the duty of confidentiality and security.
As set forth in art. 13 of the General Data Protection Regulation, installers may at any time request access to their personal data. Furthermore, they are entitled to verify the accuracy of the data, request integrations, updates or corrections, limit or object the processing of data, as well as transfer their personal data (right to data portability). Requests, with the nature of the request in the subject line, must be forwarded to: customerservice@gemini-alarm.com